Product Related Questions
Why do I need Pocket Socks?
It's better to have it and not need it, then to not have it and to need it. We guarantee that with a Pocket Socks in your drawer, you're going to find a very good reason to use it. Traveling is the number one use, but that's only because we've just begun designing our newest variety. Our thousands of customers worldwide use them for more than travel including concert going, transporting lots of cash, business meetings, exercising and everyday comfort. How many times have you stuffed a $100 bill in your shoe? Tied a key to your shoelace? Worried about getting pick-pocketed? Pocket Socks provides a hands-free, secure and hidden way to carry some of your most important stuff while on the go.
How many zippered pockets are in a pair?
One. Each comfy pair of our socks comes with one regular sock and one Sock with A Pocket.
How much can a pocket hold?
Quite a bit. Passport Security Socks can hold 2 passports, wads of cash, credit cards and more. Non-passport styles can hold credit cards, cash, keys, asthma inhalers, GPS locating tiles, dog waste bags, diabetes testing devices and other valuables.
Can I feel the pocket?
Barely, but just a little. A smidge if you will. When you first put them on, you may be able to feel the pocket material just a bit. The zipper (on the outside of the sock) is well cushioned by the interior so that won't be a bother. This has to be a comfy experience and we road test these ourselves to ensure total comfort.
Where do I enter my COUPON/PROMO code?
You can enter it before you PROCEED TO CHECK OUT. You can also enter it as you're checking out. Look for the Grand Total. Two lines up there is a blue "ADD COUPON". Click that and add the code there.
Will the zipper set off metal detectors at the airport?
All of the zippers that we use in our Pocket Socks will not set off metal detectors. The zipper teeth are made from nylon and the zipper pull is made from nickel. In our use and tests, neither set off metal detectors. However, if you are hand-screened it is likely that the hand-held metal detector or scanners will pick up the pocket. We strongly suggest that you empty ALL of your pockets when going through airport security.
Will washing and drying the socks possibly ruin them?
No. Pocket Socks are built to last. Follow the washing instructions of machine wash warm, tumble dry low and do not bleach, and your socks will come out clean, intact and ready for their next use.You can even sink wash and hang-dry with our travel selection.
Is there a recommended way to wear Pocket Socks?
You can wear the socks however you want, but we suggest wearing the pocket on your left foot so that the zipper is on the inside of your leg instead of facing outward. We find it easier to put contents into the pocket this way and it helps keep the pocket hidden.
What yarns do you use?
Each product has fiber content listed in the product description. We care A LOT about the yarns we select. We know you're a road warrior and the last thing you need is a blister or hot feet.
Customer Service Questions
What is your shipping policy?
You can view our shipping policy here.
What is your return policy?
Our guarantee: For items purchased at PocketSocks.com, we guarantee our merchandise to be free of manufacturing defects for 30 days from date of purchase. We accept any defective item for refund or exchange. For defective merchandise, we will pay for shipping in the United States.
Within 30 days of original purchase for non-defective merchandise, Pocket Socks will accepts returns of unworn and unwashed items for a full refund, however customer may be responsible for shipping. Refunds must be accompanied by the original receipt and will be made in the form of the original payment. If the original receipt is unavailable, we'll make an exchange or issue a merchandise credit based on the current selling price.
For warranty coverage up to one year, please visit PocketSocks.com/warranty
What's the deal with your warranty?
We offer a 1 year (from date of purchase) warranty for the following; normal wear and tear, manufacture defects and satisfaction guarantee. Read more about the coverage, and to register for your warranty, you must sign up at PocketSocks.com/warranty.
Are there stores near me that carry Pocket Socks?
There likely are. We're in the process of putting a store locator module together for you. Check back and we'll let you know when it's ready.
Can I speak with a human being there?
I added an item to the shopping basket. Why doesn't it appear when I view the cart contents or go to checkout?
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